You ski, we take care of the rest

Most holiday operators or providers will take your payment and wish you on your way without much further contact. While we’re just as happy to let you do the planning yourself, our bespoke travel concierge service and local knowledge are what really separates us from the crowd.


What does the complete concierge service include?

We like to help with all sorts of requests and we’re on-call and on-hand to help 24/7.

Need last minute baby-sitters? Want recommendations on where to get a good tartiflette on the mountain? Whether you’re looking for a post office or a physiotherapist, we can take care of it for you.

The Camel Snow Promise

  1. You will never pay more than you would do by going direct.
  2. Our concierge service means we’re always on-hand to help with your requests (big and small).
  3. We do all the hard work so you can relax and enjoy your holiday.
Find organising transport stressful?

Your holiday starts at the airport, that’s why we offer a wide range of transfer options from shared mini-buses to executive cars complete with snacks and refreshments. Let us know your flight number and we can sort the rest.

Looking for dining recommendations?

It’s good to have a few restaurants up your sleeve if you’re with a big group or going to a new resort. We’re just as happy suggesting Michelin star restaurants as we are favourite places for grabbing a hot chocolate. Ask us about our dining recommendations.

Need help with the kids?

As well as advising on leading ski schools, we can recommend the best childminders, babysitters by the hour, afternoon crèches and can even arrange full time live in/out nannies to make sure you enjoy the holiday as much as the kids.

Hate queueing for ski passes?

All we need is your date of birth and we can have the appropriate ski pass waiting for you in your chalet when you arrive, so you don’t have to waste the start of your holiday by queuing.

Need a little pampering?

Imagine taking off your ski boots at the end of a hard day skiing and returning home to an in-house massage already arranged for you. If you prefer spa treatments, we can also recommend a few hot spots.

No time to visit the ski-hire shop?

In the majority of our chalets we can offer in-house ski fitting and arrange at a time that suits you, which means you can be sipping champagne as you try on your boots.

Fancy trying a heli-transfer?

Getting a helicopter transfer is a special experience and flying into a resort like Zermatt when the Matterhorn looms into view is an unforgettable experience. The Alps from the air is a spectacular site, let us arrange some options for you.

Want something else to do?

Ok, so not everyone comes to the mountains for extreme skiing. Our Resort Guides will give you a full insight into what to do off your skis and we can personally advise on the best places to go for culture, shopping, gym-ing and just about everything else.

Don’t fancy driving?

A driver can be organised for the duration of your stay to make sure that you're not left waiting around for buses and taxis after a hard day on the mountain or standing outside a bar at the end of the night.

Hand-picked ski instructors

More often than not, your ski instructor is given to you but not chosen by you. Not all mountain professionals like teaching kids or can handle the moguls. We can put you in touch with the people who can.

Tried heli-skiing?

Whether you’re an adrenalin junkie or simply an intermediate skier looking for an extraordinary experience, heli-skiing through bottomless powder is one way to do it (while avoiding crowded pistes).

Want to fly private?

If you want to get closer to your mountain retreat, private flights no longer have to be a pipe dream. There are a range of options we can arrange so please do get in touch to find out more.

Any other requests?

From start to finish we want you to sit back, relax and let us do all the heavy lifting. Have a chat with us, talk us through your needs and we’ll do everything we can to fulfil them.

Enquire about a luxury chalet

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